Privacy Policy for serioareni.com

At serioareni, we are committed to safeguarding your personal information and ensuring transparency. This Privacy Policy outlines how we collect, use, store, and protect your data in line with Australian privacy laws and best practices.

Information We Collect And Retain

We collect personal and technical information to improve our site, services, and communications. Your data is only handled for clearly defined business purposes.

• Contact information, such as your name, email address, and phone number, provided through forms or communications.
• Usage data, which includes browsing behaviour, device type, browser, and IP address, collected automatically when you access our site.
• Transaction details and communications records when you use our digital marketing or e-commerce solutions.
• Cookies, analytics data, or similar technologies used to enhance your site experience and provide relevant content.

How We Use Your Information

Your information is processed to maintain site security, personalise content, and improve marketing communications for our services.

• Deliver, manage, and improve our digital marketing, branding, and e-commerce services tailored for Australian clients.
• Respond to your queries, provide customer support, and communicate essential updates about our offerings.
• Analyse website performance and user trends to continuously refine the customer experience and ensure it meets your expectations.
• Comply with legal obligations and protect against misuse or unauthorised access to your data.

Legal Basis For Processing Data

We collect and process your personal information in accordance with Australian law, only for explicit, legitimate business needs.

Processing occurs when necessary to fulfil service contracts, respond to requests, or meet legal obligations. In some cases, we process with your consent, which can be withdrawn at any time.

Sharing Your Information

We only share your data under specific conditions, always with confidentiality and integrity as priorities.

• With trusted service providers assisting in IT support, analytics, or marketing, strictly under contract and for necessary functions only.
• Where legally required, such as with law enforcement or government authorities, for compliance purposes.
• During a business restructure, sale, or merger, but only with parties who uphold comparable data protection standards.

Data Security

Your privacy is fundamental to us. We use technical and organisational safeguards—encryption, firewalls, regular security audits, and controlled access policies—to protect your personal data against loss, misuse, or unauthorised access. Despite our efforts, no system is entirely secure, but we are committed to maintaining robust defences in accordance with Australian laws.

Your Data Rights

Australian privacy laws give you clear rights regarding your personal information and its management.

• Request access to your personal information and receive a copy of the data we hold about you.
• Ask for corrections to any incomplete, outdated, or inaccurate information.
• Request restriction or erasure of your data when legally eligible, or object to certain forms of processing.
• Withdraw consent for data processing at any time, where applicable, without affecting prior lawful use.

Cookies & Tracking

Cookies are used to personalise site features, monitor performance, and provide analytics. You can review our Cookie Policy for instructions on managing preferences.

Cookie Policy details Cookie Policy details

Contact Us

If you have questions about this policy, your rights, or how we protect your information, please reach out to our privacy team using the details below.

Privacy Policy Updates and Changes

We may revise this Privacy Policy occasionally. Changes will be updated on this page, so please check back to remain informed.